Standard Shipping
Within the 50 U.S. States standard shipping is handled by the US Postal Service. Hawaii and Alaska shipping calculations do not use the Ground Rates. Other countries do not use the ground rates.
Delivery and Shipping Options
We will not ship any products overnight. Please allow 7 to 10 days for delivery of your product.
Sales Tax
There is no sales tax added to your order except for orders being delivered to Texas Residents. Any orders that are to be shipped to Texas (TX) will have a 8.25% sales tax on the products added to the order total. There is no tax on Shipping and Handling.
Our Return/Exchange Policy
Within 14 days of receipt of your shipment, you may return any unused items, for any reason, in the original packaging, for a full refund (less shipping and handling).
Damaged Clothing
Damaged clothing must be returned within 3 days of receipt of your shipment. Please follow the packing directons listed below. We will credit your charge/credit card for the cost of shipping.
Undamaged Clothing
All clothing returned will incur a 15% restocking charge to be deducted from return balance. No returns/exchange on clothing after the 14-day period.
Refunds
You can expect a prompt refund in the same form of payment originally used for purchase. Please note that we cannot refund shipping and handling costs.
Packing and Sending Your Return
Just a few simple steps:
1.) Pack the items along with the packing slip (receipt) securely in a box. You can use the box the items arrived in or another box, if you prefer. 2.) Affix the return label to the outside of the box.
3.) Return items (insured and postage pre-paid) via UPS, FedEx Ground, or the United States Postal Service.
Questions, Comments
Questions or comments regarding this return policy should be sent via email or to our offices at:
Just Alterations
7046 Fm 1960 Rd E
Humble, Texas 77346
We read every message submitted and try to reply promptly to every one. The most effective way to reach us is by email. You may email us at shop@RodmanWear.com Our office hours are from 9 A.M. to 5 P.M. Central, Mon - Fri
Thank you! |